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Trusted Charity Mark awarded to Valley House by NCVO

Trusted Charity Mark awarded to Valley House by NCVO


Recognition for effective governance and management in voluntary organisations.

Valley House has recently achieved the Trusted Charity Mark award recognising the excellent work it does as a third sector organisation in England.

CEO, LJ Winterburn has said; “I am delighted that Valley House has been awarded the Trusted Charity Mark.  This externally verified quality mark is the only one for charities designed by charities.  No other quality mark addresses all the essential areas necessary for the effective management and governance of a charity and to be awarded TCM at Level 2 is something I am extremely proud of.”

Trusted Charity is part of the National Council for Voluntary Organisations (NVCO) and is the only UK quality standard designed to help third sector organisations operate more effectively. Valley House was assessed against the 11 standards of effective practice in Trusted Charity, including in governance, leadership and management, managing staff and volunteers and managing money, and proved to meet all standards.

Valley House believes everyone should have the chance to live a happy and fulfilling life. We have been working with disadvantaged individuals and families in and around Coventry for over forty years. Please see our website for further information on who we are and what we do   www.valleyhouse.org.uk.

We’d like to thank the dedication of our staff and volunteers for their continued hard work and  for making this achievement possible.

Nadeem Razvi, (Trusted Charity Programme Manager, NCVO) said “We are delighted for the trustees, staff and volunteers of Valley House that they have achieved the Trusted Charity Mark. We know that organisations using the Trusted Charity Mark have better governance, better systems and procedures and better quality of services for their users and it is great that the community of Trusted Charity users in England is growing.”

Staff at Valley House are delighted with the award.

For more information on the Trusted Charity Mark, visit: https://www.ncvo.org.uk/practical-support/quality-and-standards/trusted-charity/trusted-charity-mark