Helping You Help Yourself (or HY²)

The Helping You Help Yourself service is for people who may not be ready for structured counselling sessions. This flexible and free pre-counselling service is designed to be led by the user. You tell us how we can best support you.

Whether you want 1-2-1 support in your own home, telephone sessions, or group support, we can tailor the service to suit your needs.

“I wouldn’t be here if it wasn’t for this service. I would advise anyone to have a go. It allowed me to find out what I wanted and where I wanted to go.” Mike, service user

Maybe you need support to overcome practical issues – such as debt or housing problems – which are negatively affecting your emotional state. Or perhaps you want to learn techniques to help you manage anger or anxiety. How about understanding more about your behaviour so you can change unhelpful patterns in your life?

Whatever you want from your sessions, our experienced and confidential team will be there to listen to your concerns and help you achieve the things you want in your life.

The Helping You Help Yourself service aims to reduce the number of people who reach crisis point and increase the ability of individuals to manage their own mental health and wellbeing.


We will ask you to attend an initial appointment to see if the Helping You Help Yourself service is right for you. If you decide to go ahead, we will match you with a support worker. At your first meeting, you and your support worker will identify areas of concern that you would like to address.

We will work with you to create a flexible support plan to meet your individual needs. Ongoing meetings can be weekly or fortnightly and the number of sessions you have is decided by you and your support worker.

For more information, contact 02476 266280

 Counselling service

Our counselling service is for individuals aged 16 and over who want more structured, in-depth counselling and set weekly appointments. This free service is led by an experienced team of multi-cultural counsellors and support workers who can help you explore your concerns in a confidential setting.

The support we offer covers many issues and concerns and is often accessed by people who are in crisis and feeling vulnerable in their personal circumstances. For example, we work with people who have experienced issues such as homelessness, social exclusion, domestic violence and sexual abuse.

Counselling sessions can be used in a variety of ways, such as to:

  • explore concerns, thoughts and feelings.
  • explore past or present issues.
  • build confidence and self-esteem.
  • change behaviours and look at how to function better.
  • look at and assist with choices and decisions.
  • identify and achieve life goals.
  • develop personal and professional potential.


You can come direct to us, or be referred by someone else. Many of our referrals come from other Valley House services. We also welcome referrals from agencies and GPs.

For more information, contact 024 7626 6280.