Community wellbeing

Having the time and space to talk about thoughts, feelings and behaviour is important for good mental health.

When things feel chaotic, talking about what’s on your mind can help you manage your emotions as well as the practicalities of your daily life.

We offer an innovative mix of both practical and emotional support to help you deal with immediate problems as well as any underlying issues that are affecting your health and wellbeing.

Am I eligible for the Community Wellbeing Service?

To be eligible for the Community Wellbeing Service you must:

  • Be 16 years of age and over
  • Be ready and willing to make changes
  • Be unemployed and/or financially disadvantaged
  • Not receiving or eligible for any other support service locally
  • Be able to attend regularly
  • Have practical and/or emotional wellbeing concerns



What can the service support me with?

We cover a wide range of issues, including:

  • Housing and benefits
  • Debt and money management
  • Life stresses
  • Self-esteem
  • Lack of confidence
  • Isolation
  • Exclusion
  • Social phobias
  • Relationship difficulty
  • Anxiety
  • Depression
  • Coping with loss
  • Trauma


Free tea, coffee and breakfast for all! Every Thursday 9-11am @ Valley House. Snack, Chat and Refresh Yourself!

Helping You Help Yourself

The Helping You Help Yourself service is a flexible and free service aimed at helping you with your practical and emotional needs and is available to anyone aged 16 years and over.  You tell us how we can best support you.

Maybe you need support to overcome practical issues – such as debt or housing problems - which are negatively affecting your emotional state? Or perhaps you want to learn techniques to help you manage anger or anxiety. How about understanding more about your behavior so you can change unhelpful patterns in your life?

Whatever you want from your sessions, our experienced and confidential team will be there to listen to your concerns and help you achieve the things you want in your life.

The Helping You Help Yourself service aims to reduce the number of people who reach crisis point and increase the ability of individuals to manage their own mental health and wellbeing.

Rooted logo

Rooted is a partnership project delivered by Citizens Advice Coventry and Valley House's Helping You Help Yourself support service providing tailored, expert, practical and therapeutic emotional support to people experiencing homelessness or who are vulnerably houses.

This service is FREE and confidential.

We have qualified workers on hand who can offer individuals eligible for a service the opportunity to receive:

  • Independent practical advice on a wide range of housing issues.
  • Therapeutic, emotional support to people struggling with low level mental health concerns.

We can also provide support flexibly either on-site, in the community and / or at home.

Accelerate logo

Accelerate is a Building Better Opportunities Project funded by the European Social Fund and the National Lottery Community Fund.  Accelerate is a 23 partnership project providing a range of support opportunities for people in Coventry and Warwickshire facing barriers to work.

Support also includes some of the following approaches:

  • Telephone emotional support
  • Guided assistance with specific issues i.e. anger, anxiety, self-esteem, isolation etc.
  • Techniques in assertiveness, relaxation, managing anger/anxiety
  • Accompanying individuals in social situations to overcome social phobias
  • Practical support with housing, benefits, debt concerns
  • Advice and signposting to other services for help with related issues such as mental health, benefits, housing etc.
  • A range of wellbeing groupwork activities.



If you are interested in one of our services you can arrange to come in for an exploratory chat. If you would like to go ahead and to help us decide if our service will fit your needs, we ask that you attend an intake assessment appointment.

For more information or to make an enquiry, please contact our main reception on 02476 26 62 80 and ask to speak to a member of the Community Wellbeing Service.


Citizens Advice logo

Accelerate is a Building Better Opportunities project jointly funded by the National Lottery Community Fund and the European Social Fund, managed by Coventry and Warwickshire CDA.